Trying to join a Zoom class or submit an assignment when your Wi-Fi won’t cooperate is the worst. Whether you're living on campus or hanging out in Hillman, a reliable connection is a must. Good news: Pitt has you covered with campus-wide Wi-Fi. Here's your guide to avoiding connection chaos and staying online all semester long.
💡 First things first: Use PittNet Wi-Fi
PittNet Wi-Fi is the primary wireless network for students, faculty, and staff with a Pitt computing account. It’s fast, secure, and available throughout academic and administrative buildings, as well as on Pitt shuttles and public spaces across campus.
How to connect to PittNet Wi-Fi:
- Go to your device’s Wi-Fi settings.
- Select WIRELESS-PITTNET from the list of networks.
- Log in using your Pitt username and password.
✅ Pro tip: Select “remember network” so that once you're connected, your device will reconnect automatically when you return to campus.
🔗 More on connecting to PittNet Wi-Fi
🌍 What about Eduroam?
Eduroam (education roaming) is available on Pitt’s campus but is primarily for visitors from other universities to access Wi-Fi using their home institution’s credentials.
If you're a Pitt student or employee, you should always use PittNet Wi-Fi for the most consistent and secure experience on campus.
🔗 Learn more about eduroam access
🏠 Living in the residence halls? Use MyResNet.
If you’re living in a residence hall, you have access to MyResNet Wi-Fi, a high-speed network that seamlessly connects up to 12 of your devices simultaneously. Once you create your MyResNet profile, connect to the network named MyResNet-5G using your MyResNet Wi-Fi password (remember, it’s different from your University password). You can also try MyResNet-6G for enhanced performance, but you’ll need to turn off Private Addresses and register your device before you connect.
🔗 Make the most of MyResNet Wi-Fi
Need help with setup?
Visit Pitt Digital’s Knowledge Base for how-to guides or stop by a Drop-In Support location.
🔧 Something not working? Here’s what to check:
- ❌ Forget the network and reconnect.
- 🔄 Restart your device (seriously — it works more often than you think).
- 🔑 Double-check your Pitt password — especially after a recent change.
Still stuck? Contact the Technology Help Desk.
🛠 Need in-person help?
Pitt Digital offers Drop-In Support locations at Hillman Library and the University Store on Fifth where friendly tech experts can help you:
- Connect to PittNet Wi-Fi or MyRestNet
- Install software, set up your Pitt Email, and more
🕒 Visit Pitt Digital’s Knowledge Base for updated hours and locations.
Stay connected with confidence.
No one wants to be that person who’s frozen on Zoom or can’t upload an assignment. Whether you're studying in the Cathedral or gaming in your residence, Pitt Digital is here to keep you connected. Bookmark our help page, stop by Drop-In Support, and enjoy Wi-Fi that is always there when you need it.
- Pitt Digital
This article was written with the help of generative AI tools. It was fact checked by Haree Lim and edited by Pitt Digital communications. See Generative AI @ Pitt for more information on responsible GenAI use.
