412-624-HELP

News & Alerts

Outages/Maintenance
Pitt Digital has worked with the vendor to resolve the issue and restore full service. We continue to closely monitor the service to ensure stability and will post any additional updates to status.pitt.edu.

Status: Resolved

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
Monitoring confirms the issue has been fully resolved.

Status: Resolved

Outages/Maintenance
Due to an unforeseen vendor issue, this maintenance has been cancelled.

Status: Completed

In the News
Effective Feb. 11, Pitt Digital is updating the requirements for University Computing Account passwords to better protect the Pitt community and align with security best practices. With the new 15-character minimum, we encourage you to think of your password as a passphrase—a memorable sequence of words that's easier to remember than a traditional password. Key changes:
Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
Pitt Digital has worked with our vendor partner to resolve the issue that affected new logins to University services through Pitt Passport single sign-on. We are working with our vendor to identify the issue’s root cause and take steps to address it. We are committed to providing the best possible support to the University community and apologize for any disruptions caused by this outage. For the latest updates on known issues and planned service maintenance periods, visit status.pitt.edu. Should you encounter any other issues using services provided by Pitt Digital, please submit a ticket to the Technology Help Desk or call +1-412-624-HELP (4357).

Status: Resolved

PantherBytes Blog
If your calendar is dispersed across multiple spreadsheets, apps, and half-forgotten printed planners, this is your sign to consolidate your schedule with Outlook Calendar. As part of Microsoft 365 (which you get for free with your Pitt credentials, btw), you have access to your daily plans in whatever format you need. The mobile app, your web browser, and the desktop app are all available for you to check your schedule anytime, from anywhere.
Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
Boldyn Networks — Pitt Digital’s partner and vendor for MyResNet Wi-Fi — has resolved an issue it experienced that affected MyResNet Wi-Fi service earlier tonight. Full service has been restored. Pitt Digital is working with Boldyn to identify the issue’s root cause and take steps to address it. Pitt Digital is committed to providing the best possible support to the University community and apologizes for any disruptions caused by this outage, which began around 11 p.m. and ended at approximately 1:30 a.m. For the latest updates on known issues and planned service maintenance periods, visit status.pitt.edu. Should you encounter any other issues using services provided by Pitt Digital, please submit a ticket to the Technology Help Desk or call +1-412-624-HELP (4357).

Status: Resolved

Outages/Maintenance
Pitt Digital is aware of an issue that briefly affected new authentications to some Microsoft services this afternoon for approximately 30 minutes. Individuals affected by the issue may have experienced problems with new logins to services like Microsoft 365, Outlook on the Web, and Azure-related services. Individuals who were already signed in to Microsoft services were not affected. Pitt Digital has taken steps to resolve the issue and restore full service. We are working with our vendor partner to identify the root cause of the issue and take steps to address it. We continue to monitor affected services closely and will post any additional updates to status.pitt.edu.

Status: Resolved

Outages/Maintenance
Monitoring confirms the issue has been fully resolved.

Status: Resolved

Outages/Maintenance
The vendor has resolved their issue that affected access to the Online Software Store via PantherExpress earlier today. Full service has been restored.

Status: Resolved

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
Monitoring confirms the issue has been fully resolved.

Status: Resolved

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

PantherBytes Blog
The new year brings fresh energy and big plans — and a little digital housekeeping can help you make the most of both. Before the semester picks up speed, set aside some time to “redd up” (that's Pittsburghese for “tidy up”) your digital space. A few simple habits now will keep you organized all year long.
Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Security Alerts
Timely updates and reboots are essential to maintain the security and integrity of the University’s network. Please take note of the following updates and guidelines in three areas related to cybersecurity: 1. Install New Microsoft Patches and RebootToday Microsoft released monthly security updates that affect a wide range of products. It is crucial to promptly identify and install these updates to protect your systems from vulnerabilities. Please adhere to the following installation timelines:
Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

PantherBytes Blog
It’s the time of year when you’re probably making big plans to change your life — and we’re no exception. But our new year’s resolution doesn’t require you to overhaul your morning routine or purchase a gym membership. Instead, this year, we’re resolving to work smarter with the tools we already have.