News & Alerts

Canvas, the University’s enterprise learning management system, may experience brief interruptions to the New Quizzes module during maintenance beginning Thursday, Oct. 2, at 4 a.m., and lasting for up to 15 minutes. This maintenance, performed by the vendor (Instructure) will modify the size of the database instance. This is not a full Canvas outage, but rather the New Quizzes component may have issues or outages during the 15-minute window. Users may experience a disruption due to a database restart during the maintenance.

Pitt Digital will perform overnight network maintenance from Thursday, Oct. 9, at 10 p.m., until Friday, Oct. 10, at 2 a.m. Benedum Hall will experience a brief outage to the PittNet Wi-Fi and wired networks during the maintenance. Network connectivity to cloud providers, websites, or other internet resources from campus or the datacenter may be impacted during this maintenance period, along with remote access to campus resources through GlobalProtect or other external services.

The scheduled maintenance has been completed.

The vendor has resolved their issue that affected online scheduling at the Vaccination and Health Connection Hub earlier today. Full service has been restored. Pitt Digital continues to monitor service closely and will post any additional updates to status.pitt.edu.

The scheduled maintenance has been completed.

The scheduled maintenance has been completed.

The scheduled maintenance has been completed.

The scheduled maintenance has been completed.

Pitt's CyberCamp program is engaging high school students by providing insights into cyberthreats and preparing them for potential future careers in cybersecurity. With over 1,000 participants in the past nine years, many students return for advanced sessions and some enroll at Pitt for undergraduate studies. The program offers a free educational pathway in cybersecurity, addressing the global shortage of cyber workers.

The scheduled maintenance has been completed.

Generative AI has been marketed as a magic wand able to do your thinking for you. While it’s possible that some of us would rather automate all their thinking, I started to wonder if this was really the best way to use GenAI. From my experience using the Generative AI @ Pitt tools, it’s far more effective when you (a real person!) are in the driver’s seat doing critical and creative thinking for yourself.

Microsoft confirms that the issue has been resolved and full service has been restored. Pitt Digital continues to monitor the service and will post any additional updates to status.pitt.edu. Please call the Technology Help Desk at +1-412-624-HELP (4357) if you encounter any issues using Microsoft Azure services.

Timely updates and reboots are essential to maintain the security and integrity of the University’s network. Please take note of the following updates and guidelines in three areas related to cybersecurity:1. Install New Microsoft Patches and RebootToday Microsoft released monthly security updates that affect a wide range of products. It is crucial to promptly identify and install these updates to protect your systems from vulnerabilities. Please adhere to the following installation timelines:

The scheduled maintenance has been completed.

The scheduled maintenance has been completed.

The scheduled maintenance has been completed.

Monitoring confirms the issue has been fully resolved.

Over the summer, we changed our name from Pitt Information Technology to Pitt Digital, marking a pivotal evolution in our role at the University. This change reflects the ongoing transformation that began with our CIO's arrival in 2019 and will continue as we anticipate future technological innovations. While we’re really excited about our new horizons, you might be wondering what it all really means.

Pitt Digital’s vendor partner, Boldyn Networks, has resolved its issue that affected MyResNet Wi-Fi service on the Pittsburgh campus earlier this evening. Full service has been restored. We are working with our vendor to identify the issue’s root cause and take steps to address it. Pitt Digital is committed to providing the best possible support to the University community and apologizes for any disruptions caused by this outage. For the latest updates on known issues and planned service maintenance periods, visit status.pitt.edu. Should you encounter any other issues using services provided by Pitt Digital, please submit a ticket to the Technology Help Desk or call +1-412-624-HELP (4357).

Faculty and staff now have access to PittGPT, powered by CAI, the secure, custom-built platform designed specifically for the University community. One of the biggest advantages to PittGPT is that your conversations and uploaded documents are safe and secure, so you can fearlessly integrate GenAI into your official Pitt business.

The scheduled maintenance has been completed.

Pitt Information Technology has rebranded as Pitt Digital to better reflect its role in the University's digital transformation efforts. This shift includes embracing AI, virtual realities, and establishing innovation hubs like the Pitt-AWS Cloud Innovation Center. Pitt Digital remains committed to providing seamless tech support and aligning services with departmental goals, while continuing to focus on enhancing the digital campus experience for students, faculty, and staff.

Pitt Digital debuted PittGPT, the University of Pittsburgh's proprietary AI, as a secure tool for faculty and staff. Designed to enhance work efficiency, PittGPT provides similar capabilities to popular AI models like ChatGPT but ensures data security by keeping user information within the University's environment. The initiative reflects Pitt Digital's commitment to safeguarding sensitive information while encouraging users to leverage AI's potential while being mindful of accuracy and reliability.

Pitt Digital is introducing the University’s first proprietary generative AI tool, PittGPT, powered by CAI, now available to all faculty and staff as part of our Generative AI @ Pitt offerings. With PittGPT, users can safely access powerful GenAI technology, built to comply with our high security standards for private and restricted University data. Unlike public tools, PittGPT operates within a closed system, ensuring that sensitive data is never shared externally.

Pitt Digital and Hillman Library have partnered to create a Technology Lab as part of the library's renovation. This lab includes Windows and Mac PCs, Drop-In Support, Tech Ambassador programming, and classroom space dedicated to teaching programming languages, AI, and other technology-related topics. The collaboration enhances educational opportunities by combining resources and expertise from both the library and Pitt Digital.