News & Alerts

MyResNet (Resident Wi-Fi) service will be briefly unavailable for up to twenty minutes in Lothrop Hall between approximately 10 a.m. and noon on Tuesday, Dec. 16. Boldyn Networks — Pitt Digital’s partner and vendor for MyResNet — has scheduled this maintenance to replace equipment that will help to ensure the continued reliability and performance of the service. The maintenance period was scheduled during winter recess to minimize disruption to the University community.

MyResNet (Resident Wi-Fi) service will be unavailable on the Pittsburgh campus during the following scheduled maintenance period: • Monday, Dec. 15: Minimal service disruption is expected, but MyResNet Wi-Fi service may be briefly unavailable in various locations for up to ten minutes between 10 a.m. and 2 p.m.

MyResNet (Resident Wi-Fi) service will be unavailable on the Pittsburgh campus during the following scheduled maintenance period: • Thursday, Dec. 18: MyResNet Wi-Fi service will be unavailable for approximately one hour throughout the Pittsburgh campus between 8 and 11 a.m.

The newest Generative AI @ Pitt tool is now available to all faculty and staff with student access coming soon. Claude for Education is designed to go beyond simple answers to deepen understanding and spark learning — you know, what we do here at Pitt. 

Timely updates and reboots are essential to maintain the security and integrity of the University’s network. Please take note of the following updates and guidelines in three areas related to cybersecurity: 1. Install New Microsoft Patches and RebootToday Microsoft released monthly security updates that affect a wide range of products. It is crucial to promptly identify and install these updates to protect your systems from vulnerabilities. Please adhere to the following installation timelines:

Pitt Digital is working with the University's Office of Human Resources to implement a digital assistant on the OHR website. This chatbot helps employees by providing quick and efficient access to HR information and resources, streamlining the process of addressing inquiries and enhancing communication.

Monitoring confirms the issue has been fully resolved.

The University has launched Claude for Education for faculty and staff through a one-year partnership with Anthropic and Amazon Web Services. CIO Mark Henderson emphasized that faculty retain full authority over AI use in their courses, and Pitt Digital will continue supporting additional tools including PittGPT, Google Gemini, and Copilot. Student access will be added starting during winter recess.

The University is partnering with Interfolio to enhance faculty tenure, promotion, and review procedures. This collaboration, supported by Pitt Digital, aims to reduce administrative burdens and improve transparency, allowing faculty to focus on their academic responsibilities. Pitt Digital's involvement underscores the University's commitment to leveraging technology to streamline operations and support strategic goals in academic excellence.

Generative AI can feel like a colleague, a trusted assistant, or even a confidant. Its responses are so humanlike that it’s easy to forget you’re talking to a machine. But the truth is, unlike when you’re speaking with a real person offline, the information you provide a GenAI tool may be read by someone else, saved where you can never delete it, or even repeated to another user.It can be difficult to navigate the web of information and misinformation surrounding GenAI and how it uses your data. So, let’s bust some of the most common GenAI myths to help you chat with confidence.

Pitt Digital has resolved the intermittent issue affecting the Alteryx gallery. To access the Alteryx gallery, users must 1) be logged in to PittNet VPN, 2) use the web address https://alteryx.pitt.edu/gallery, and 3) be a member of the BI-Alteryx security group. Scheduled workflows remain unaffected by this issue. If you encounter any issues using Alteryx or other Pitt Digital services, please report them to the Technology Help Desk at +1-412-624-HELP (4357).

Monitoring confirms the issue has been resolved.

The scheduled maintenance has been completed.

The scheduled maintenance has been completed.

Between finals, year-end work deadlines, gift shopping, travel planning, and everything else life throws your way, the holidays can feel less like a break and more like another project to manage. Good thing the Generative AI @ Pitt tools are expert project managers that can help make the logistical holiday chaos a little less overwhelming.

The scheduled maintenance has been completed.

Pitt Digital has resolved the intermittent issue that briefly affected PittNet Wi-Fi service earlier today for some users. Full service has been restored. We continue to monitor affected services closely and will post any additional updates to status.pitt.edu.

You've done all the readings. Highlighted the important parts. Took detailed notes. Then, you’re suddenly trying to squeeze in a 3 a.m. study session but your study group is sound asleep. That's where NotebookLM can help. It’s your always available study buddy that’s not like other GenAI’s.

Monitoring confirms that the vendor's issue has been fully resolved.

The scheduled maintenance has been completed.

The scheduled maintenance has been completed.

The scheduled maintenance has been completed.

A strange side effect of generative AI is hallucinations, or when a GenAI tool confidently delivers completely made-up information. Maybe you asked for a works cited page and received citations for articles that don’t exist. Or you’re given a plausible-seeming statistic that turns out to be fake. Whatever way these hallucinations come up, it can be hard to tell what’s true and what’s a believable lie.

Monitoring confirms the issue has been resolved.

Timely updates and reboots are essential to maintain the security and integrity of the University’s network. Please take note of the following updates and guidelines in three areas related to cybersecurity: 1. Install New Microsoft Patches and RebootToday Microsoft released monthly security updates that affect a wide range of products. It is crucial to promptly identify and install these updates to protect your systems from vulnerabilities. Please adhere to the following installation timelines: