PantherBytes Blog

Pitt Print 101: Your Guide to Student Printing on Campus

Need to print a syllabus, a research paper, or that final draft? Pitt Print makes it easy. This essential service is available to students currently registered in classes as well as Pitt faculty. 

A Print Queue That Works for You

Whether you work best from your laptop in a café, your PC in a Computing Lab, or even your phone, Pitt Print has an option for you. All submitted print jobs go to your secure personal queue, where they will wait for you for up to 48 hours before being automatically deleted.

Once your print job is submitted, head to any Pitt Print station. Simply swipe your ID, scan the QR code attached to the printer (more on this below), or type in your Pitt username (without the @pitt.edu) and password to release your documents.

But What If I Have Mobile ID?

If you’re a completely digital Panther with a Mobile ID, you have plenty of ways to print. You can always access your print queue at the printer using your Pitt username and password, or you can use the Pharos Print App.

This handy app is available on the Apple App store or Google Play. It lets you manage your print queue, change your print options, and print without pressing a button. With touchless printing, you’ll use your Pharos Print App on your phone to scan a QR code attached to the printer. And viola! Your pages are being printed.

So, Where Are the Printers?

You'll find Pitt Print stations all over campus. Black-and-white printers are in every Student Computing Lab, most residence halls, and many academic and student buildings. Color and multifunction printers are only in select locations, so it’s best to check the complete list in the Pitt Print General Information and Location guide.

To find the printer closest to you, check out the Pitt Print station map at pitt.edu/print or search in your Pitt Mobile app.

I’ve Made It! But My Pages Won’t Print.

Congrats on making it to a printer, but now you’re facing an all-too-common issue. There can be lots of reasons why a printer says “no” to your document, but the main offender is page size. The error isn’t always clear, it can say “no suitable printer,” “the printer does not allow some of your job’s attributes,” or something about “custom” printing. 

Pitt’s black-and-white and color printers use standard 8.5 x 11 inch US Letter  paper size, with color printers able to accommodate Tabloid size print jobs (11 x 17 inch). Sometimes, your pages are sent to the print queue in a different size. When this happens, the printer will give you an error saying that the print job is no good.

The fix? Make sure all your documents are sent to your print queue in the right size. If you use the in-app print window through the Pitt Print Client you already installed on your computer or via the Virtual Student Computing Lab, choose to print in “US Letter” size and you’ll be good to go. Otherwise, you can manually save a version of your document in the correct 8.5 x 11 inch size for printing. Detailed instructions can be found at https://pi.tt/print.

Keep in mind that the Pharos Print app or My Print Center uploads do not allow you to change paper size, so you may want to access print.pitt.edu in your browser if you run into this issue.

Beyond the Basics: Specialty Printing

Like we said before, standard Pitt Print stations are equipped with letter-size (8.5 x 11-inch) paper. Color printers can also accommodate 11 x 17-inch paper for double-wide landscape documents.

But what if you need something larger? The new Hillman Library Technology Lab offers an academic presentation Poster Printing service. This is a collaboration with CopyCat and Pitt Digital, and it's available to all Pitt faculty, staff, and students. To learn more, visit library.pitt.edu/poster-printing.

Maybe I Don’t Want to Print, Actually

Printing is great, but going paperless is even better for your wallet and the environment. Pitt Digital offers tools to help you manage your work digitally.

  • DocuSign lets you sign and route forms electronically.
  • OneDrive gives you access to your files from anywhere and makes collaborating with classmates or colleagues easy.
  • The Virtual Computing Lab lets you access specialized software from your own device, perfect for getting a document ready without having to visit a lab.

Apps like Acrobat Reader, Microsoft Word, OneNote, and more also let you annotate and mark up digital files, sometimes eliminating the need to print at all.

That's everything you need to know to make the most of Pitt Print. With a powerful, campus-wide system at your fingertips, you can get the job done efficiently and economically.

Print wisely, Panthers!

— Pitt Digital