News & Alerts

As an instructor, you play a crucial role in shaping the academic experience of your students. One of the most powerful tools at your disposal is Canvas, the learning management system used at Pitt. A Canvas course can significantly enhance student engagement and learning outcomes when designed effectively. It can also help you to avoid the hassle of unnecessary questions and misunderstandings.

The scheduled maintenance has been completed.

The move or return to campus can feel overwhelming. But with a little planning, your move-in can be a lot easier. Use our IT Tasks timeline checklist to make sure you get connected.

PeopleSoft and PeopleSoft/HighPoint Campus Experience (CX) will be unavailable during scheduled maintenance to the Student Information System taking place overnight from Saturday, July 27 at 11 p.m. until Sunday, July 28 at 8 a.m. The maintenance will be performed by the vendor, Sierra-Cedar.

Scam recipients were notified shortly after receiving the scam.

Apogee is experiencing an issue that is affecting Residence Hall Wi-Fi (MyResNet) access in Darragh Street Apartments on the Pittsburgh campus. Students affected by the issue are having issues connecting or staying connected to the network named MyResNet-5G. As a workaround, students impacted by the issue can connect their devices to the network named MyResNet-2G, which does not appear to be affected by the issue.

All sites remain available. Pitt IT continues to closely monitor the service.

The issue was caused by faulty network fiber unrelated to the MyResNet Wi-Fi upgrade. The problem with the fiber has been resolved and monitoring confirms that service is performing as expected.

Whether you're a new student or returning for another year, having the right apps on your phone and computer can make your life at Pitt a lot easier. Here’s a rundown of the essential apps you should download now to hit the ground running.

Pitt IT and Apogee took steps on July 17 to address the issue affecting the performance of the MyResNet-5G network in Darragh Street Apartments. Initial testing onsite with residents indicated that the problem had been resolved. Monitoring during the subsequent 24 hours confirms that the problem has not resurfaced. We sincerely appreciate your patience as we worked to resolve this issue. Should you encounter further problems with MyResNet, please call the Technology Help Desk at +1-412-624-HELP (4357). We will gather details and work with you to resolve any outstanding issues as quickly as possible

It's crucial to prioritize the security of your digital life. Cybersecurity threats are real and ever-present, but with the right practices and tools, you can protect your personal and academic information. Here's a comprehensive guide to safe computing at Pitt.

Microsoft Corporation has announced security updates for July that affect a broad range of Microsoft products. Microsoft Corporation typically announces security updates on the second Tuesday of each month. Pitt Information Technology recommends that users immediately identify and install the security updates necessary to remediate these vulnerabilities by using Microsoft's Windows Update feature on their computers as soon as possible within the following guidelines:

All scam recipients have been notified.

Monitoring confirms the workaround to mitigate GlobalProtect VPN client issues has been successful. Palo Alto Networks continues to work on a permanent resolution to the issues. Pitt IT recommends that all GlobalProtect users upgrade their GlobalProtect client to version 6.2.2 to enhance security, expand functionality, and address this and other known issues. Upgrading to the most recent client is also required to ensure compatibility with the permanent solution being developed by Palo Alto Networks. You may upgrade your GlobalProtect client using one of the following sources: • Software Download Service (https://software.pitt.edu) • GlobalProtect Portal (https://portal-palo.pitt.edu/global-protect/login.esp) Departments participating in the University’s Enterprise Device Management (EDM) program may deploy the latest GlobalProtect client on University-owned devices.

Welcome to the University of Pittsburgh, Panthers! This quick-start guide will help you get started using the essential computing resources you’ll need for a successful experience at Pitt. Let’s get started!

Pitt Information Technology is aware of an issue the resulted in push-based Duo authentication prompts not being delivered via text message or voice calls. The problem, which occurred around noon on June 26, was addressed by Cisco Systems. The service provider successfully applied a fix and restored full functionality. Please contact the Technology Help Desk at +1-412 624-HELP (4357) if you have any questions about this announcement.

Microsoft is updating the Teams desktop app for Windows and Mac for all remaining users of the classic version by Monday, July 1. After this date, the classic version will no longer function. The new Teams desktop client offers a faster, simpler, and more flexible experience with the following enhancements:

Changes to the University’s licensing agreement with Zoom are set to take effect July 1, 2024. The changes involve the Premium services (large capacity meetings and webinars) options for Zoom licensing through the University. The Zoom license add-ons for these premium services will be available in PantherExpress starting July 1. Pricing is as follows:

PeopleSoft and PeopleSoft/HighPoint Campus Experience (CX) may be unavailable during scheduled maintenance to the Student Information System taking place overnight Saturday, June 22, at 11 p.m. until Sunday, June 23, at 7 a.m. The maintenance will be performed by the vendor, Sierra-Cedar.

Welcome to Pitt, future Panthers! As you embark on this exciting journey, we're thrilled to introduce you to incredible IT perks designed to support your academic and campus life. From staying connected to accessing helpful tools, Pitt IT has you covered. Here’s a guide to the tech benefits awaiting you.

Monitoring confirms the issue has been fully resolved.

Get to Know Andres VasquezAndres Vasquez, a Class of 2024 graduate of the College of Business Administration, majored in Business Information Systems and Marketing, with a certificate in Business Analytics. Throughout his time at Pitt, Vasquez distinguished himself as a leader within the University. He was active in Sigma Phi Epsilon, the Roberto Clemente Minority Business Association, and the Latinx Student Association, where he was a peer mentor.

Pitt Information Technology has recently implemented several security enhancements, including ensuring trusted email communications and improving the accessibility of Duo multifactor authentication.

Microsoft Corporation has announced security updates for June that affect a broad range of Microsoft products. Microsoft Corporation typically announces security updates on the second Tuesday of each month. Pitt Information Technology recommends that users immediately identify and install the security updates necessary to remediate these vulnerabilities by using Microsoft's Windows Update feature on their computers as soon as possible within the following guidelines: