News & Alerts

You can now encrypt and control access to sensitive emails and documents directly in Microsoft 365. Sensitivity labels built-in to applications like Outlook, Word, Excel, and PowerPoint allow you to easily secure sensitive content and help to prevent unauthorized disclosure, modification, or duplication.While Pitt Digital strongly recommends that users share sensitive information via secure file-sharing platforms, sensitivity labels provide essential protections when email is your only option.

Duo has announced that individuals using Duo Mobile app versions older than 4.85.0 will need to update to the latest version before Tuesday, March 31, to ensure uninterrupted use of Duo multifactor authentication. This update is necessary because Duo is enhancing security by phasing out certain types of digital certificates.Pitt Digital has identified individuals using older versions of the Duo Mobile app and will be contacting them directly via email to ask them to take the following actions:

Students remaining in University residences during Spring Break will need to connect to a temporary wireless network named ResNet (Resident Wi-Fi). Boldyn Networks — Pitt Digital’s partner and vendor for MyResNet — will be performing maintenance over Spring Break to help ensure the continued reliability and performance of residential Wi-Fi services. The MyResNet-5G and MyResNet-6G networks will not be available during the maintenance period. What Students Need to Know

Talent Center for Managers and the career sites will be unavailable Thursday, March 5, from 1-3 a.m. ET while the system receives an update. This maintenance period was determined by the vendor’s (Oracle) maintenance schedule.

Anthropic has resolved the issue that affected Claude for Education earlier this morning and restored full service. Pitt Digital continues to closely monitor services to ensure continued reliability and stability.

For organizations that rely on survey data to make decisions, the path from raw responses to actionable insight has always been frustratingly slow. Analysts often need to navigate multiple tools, wait on pre-processed dashboards, or depend on staff to manually interpret results, a workflow that limits agility and delays understanding and acting on the data.

The scheduled maintenance has been completed.

The issue that affected PittNet wired and Wi-Fi service to Holland Hall, Panther Central, and the University Store on Fifth has been resolved. Full service has been restored. Pitt Digital continues to closely monitor affected services to ensure continued reliability and stability.

The scheduled maintenance has been completed.

Pitt Digital is aware of a power issue that affected PittNet Wi-Fi and wired service to Holland Hall, Panther Central, and the University Store on Fifth between approximately 6:05 and 6:35 p.m. this evening. Pitt Digital worked with our partners to restore service and is closely monitoring all affected services to ensure their continued stability and reliability. Any additional updates will be posted to status.pitt.edu as needed.

The scheduled maintenance has been completed.

Timely updates and reboots are essential to maintain the security and integrity of the University’s network. Please take note of the following updates and guidelines in three areas related to cybersecurity: 1. Install New Microsoft Patches and RebootToday Microsoft released monthly security updates that affect a wide range of products. It is crucial to promptly identify and install these updates to protect your systems from vulnerabilities. Please adhere to the following installation timelines:

The scheduled maintenance has been completed.

Pitt Digital has worked with the vendor to resolve the issue and restore full service. We continue to closely monitor the service to ensure stability and will post any additional updates to status.pitt.edu.

The scheduled maintenance has been completed.

Monitoring confirms the issue has been fully resolved.

Due to an unforeseen vendor issue, this maintenance has been cancelled.

Effective Feb. 11, Pitt Digital is updating the requirements for University Computing Account passwords to better protect the Pitt community and align with security best practices. With the new 15-character minimum, we encourage you to think of your password as a passphrase—a memorable sequence of words that's easier to remember than a traditional password. Key changes:

The scheduled maintenance has been completed.

Pitt Digital has worked with our vendor partner to resolve the issue that affected new logins to University services through Pitt Passport single sign-on. We are working with our vendor to identify the issue’s root cause and take steps to address it. We are committed to providing the best possible support to the University community and apologize for any disruptions caused by this outage. For the latest updates on known issues and planned service maintenance periods, visit status.pitt.edu. Should you encounter any other issues using services provided by Pitt Digital, please submit a ticket to the Technology Help Desk or call +1-412-624-HELP (4357).

If your calendar is dispersed across multiple spreadsheets, apps, and half-forgotten printed planners, this is your sign to consolidate your schedule with Outlook Calendar. As part of Microsoft 365 (which you get for free with your Pitt credentials, btw), you have access to your daily plans in whatever format you need. The mobile app, your web browser, and the desktop app are all available for you to check your schedule anytime, from anywhere.

The scheduled maintenance has been completed.

Boldyn Networks — Pitt Digital’s partner and vendor for MyResNet Wi-Fi — has resolved an issue it experienced that affected MyResNet Wi-Fi service earlier tonight. Full service has been restored. Pitt Digital is working with Boldyn to identify the issue’s root cause and take steps to address it. Pitt Digital is committed to providing the best possible support to the University community and apologizes for any disruptions caused by this outage, which began around 11 p.m. and ended at approximately 1:30 a.m. For the latest updates on known issues and planned service maintenance periods, visit status.pitt.edu. Should you encounter any other issues using services provided by Pitt Digital, please submit a ticket to the Technology Help Desk or call +1-412-624-HELP (4357).

Pitt Digital is aware of an issue that briefly affected new authentications to some Microsoft services this afternoon for approximately 30 minutes. Individuals affected by the issue may have experienced problems with new logins to services like Microsoft 365, Outlook on the Web, and Azure-related services. Individuals who were already signed in to Microsoft services were not affected. Pitt Digital has taken steps to resolve the issue and restore full service. We are working with our vendor partner to identify the root cause of the issue and take steps to address it. We continue to monitor affected services closely and will post any additional updates to status.pitt.edu.

Monitoring confirms the issue has been fully resolved.