412-624-HELP

News & Alerts

Outages/Maintenance
Monitoring confirms the issue has been fully resolved.

Status: Resolved

PantherBytes Blog
As a full-time student at Pitt juggling schoolwork, my jobs, and a busy social calendar, some weeks are bound to be chaotic. I try to convince myself that just staying organized and not procrastinating is the only way to navigate this workload, but the truth is, you just have to figure out a system that works for you!If you’re feeling overwhelmed with responsibilities, remember that you are not the only Pitt student feeling this way. College can be a lot to handle. Here’s what keeps me on track when things start to feel like too much.
Outages/Maintenance
Instructure, the vendor that provides Canvas, has scheduled two overnight maintenance periods that will impact SCORM content. SCORM, a format for packaging interactive eLearning modules such as simulations or embedded quizzes, will be unavailable during the following times: • Friday, April 24 at 10 p.m. – Saturday, April 25 at 8 a.m. ET Impact is limited to the small number of courses using SCORM packages. All other courses and Canvas features will work normally.

Status: Scheduled

Security Alerts
Timely updates and reboots are essential to maintain the security and integrity of the University’s network. Please take note of the following updates and guidelines in three areas related to cybersecurity:1. Install New Microsoft Patches and RebootToday Microsoft released monthly security updates that affect a wide range of products. It is crucial to promptly identify and install these updates to protect your systems from vulnerabilities. Please adhere to the following installation timelines:
Outages/Maintenance
Scheduled maintenance is currently in progress. We will provide updates as necessary.

Status: In_progress

Outages/Maintenance
Comcast has resolved their issue that affected PittNet Wi-Fi service at the Hampton Inn this evening. Full service has been restored. Pitt Digital continues to closely monitor affected services to ensure continued reliability and stability.

Status: Resolved

Outages/Maintenance
Pitt Digital has resolved the issue that briefly affected the ability of students to release print jobs by swiping their Pitt ID card at PittPrint stations. Full service has been restored. We continue to closely monitor the service and will post any additional updates to status.pitt.edu.

Status: Resolved

In the News
The team took advantage of Pitt Digital’s partnership with Anthropic. “Finding that signal is like finding a needle in a haystack,” Dickerson said. “We were able to use Claude so that we knew when we needed to point the antenna to hopefully catch the astronauts’ signal.”
Outages/Maintenance
Pitt Digital has contacted all Salesforce Marketing Cloud users about an intermittent vendor issue that affected Salesforce Marketing Cloud between 8:45 p.m. on Thursday, April 9, and 2:34 a.m. on Friday, April 10. The vendor has resolved their issue and restored full service. Pitt Digital has reviewed system logs and confirmed that all Marketing Cloud emails and journey sends scheduled during this time completed successfully. However, some automation runs scheduled during this time period may have failed. If your automation run did not complete successfully, you can re-run it manually or wait for it to complete during its next scheduled runtime. Pitt Digital continues to monitor all affected services and will post any additional updates to status.pitt.edu. Please submit a ticket to the Technology Help Desk or call +1-412-624-HELP (4357) if you have questions or need assistance with an automation run.

Status: Resolved

PantherBytes Blog
Graduation is almost here, and while you’ve probably thought a lot about what comes next, there’s one thing that might not have crossed your mind: What happens to my digital services?Any soon-to-be alumni should know that while some digital services are exclusively for students, others stay with you even after graduation. Here’s a breakdown of all the tech you do (and don’t) have access to as an alumn.
Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

PantherBytes Blog
As generative artificial intelligence (GenAI) becomes part of daily life, more people are asking: What does this mean for the planet? Maybe you’ve seen headlines about data centers consuming a lot of electricity and water. As society races toward an AI-powered future, it’s natural to wonder: How can we be sure the Earth can sustain this shift?
Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

In the News
At Pitt's March 19 town hall, CIO Mark Henderson addressed questions about the Anthropic and AWS partnership, emphasizing that the University is offering the community choices while highlighting the potential benefits as AI increasingly becomes part of daily life. Henderson explained that Anthropic was chosen for its commitment to security, transparency, and ethical AI development — positioning Pitt as a national model for responsible AI deployment in academia.
Outages/Maintenance
Monitoring confirms the issue has been resolved.

Status: Resolved

Outages/Maintenance
The commercial power provider has resolved their issue and restored power. Network service has also been restored to all affected locations.

Status: Resolved

Outages/Maintenance
The vendor has resolved their issue affecting Concur Travel & Expense and restored full service. Pitt Digital continues to closely monitor affected services to ensure continued reliability and stability.

Status: Resolved

PantherBytes Blog
When was the last time you put your phone down and didn't pick it up again for a few hours? If you're drawing a blank, you're not alone. Between classes, meetings, emails, assignments, and the ever-present pull of social media, most of us are spending more time staring at screens than ever before.
Outages/Maintenance
Monitoring confirms the issue has been fully resolved.

Status: Resolved

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
The vendor has resolved their power issue. PittNet wired and Wi-Fi services have been restored to Children's Hospital of Pittsburgh. Pitt Digital continues to closely monitor affected services and will post any additional updates to status.pitt.edu as needed.

Status: Resolved

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed