News & Alerts

Faculty and staff now have access to PittGPT, powered by CAI, the secure, custom-built platform designed specifically for the University community. One of the biggest advantages to PittGPT is that your conversations and uploaded documents are safe and secure, so you can fearlessly integrate GenAI into your official Pitt business.

Pitt Information Technology has rebranded as Pitt Digital to better reflect its role in the University's digital transformation efforts. This shift includes embracing AI, virtual realities, and establishing innovation hubs like the Pitt-AWS Cloud Innovation Center. Pitt Digital remains committed to providing seamless tech support and aligning services with departmental goals, while continuing to focus on enhancing the digital campus experience for students, faculty, and staff.

Pitt Digital debuted PittGPT, the University of Pittsburgh's proprietary AI, as a secure tool for faculty and staff. Designed to enhance work efficiency, PittGPT provides similar capabilities to popular AI models like ChatGPT but ensures data security by keeping user information within the University's environment. The initiative reflects Pitt Digital's commitment to safeguarding sensitive information while encouraging users to leverage AI's potential while being mindful of accuracy and reliability.

Pitt Digital is introducing the University’s first proprietary generative AI tool, PittGPT, powered by CAI, now available to all faculty and staff as part of our Generative AI @ Pitt offerings. With PittGPT, users can safely access powerful GenAI technology, built to comply with our high security standards for private and restricted University data. Unlike public tools, PittGPT operates within a closed system, ensuring that sensitive data is never shared externally.

Pitt Digital and Hillman Library have partnered to create a Technology Lab as part of the library's renovation. This lab includes Windows and Mac PCs, Drop-In Support, Tech Ambassador programming, and classroom space dedicated to teaching programming languages, AI, and other technology-related topics. The collaboration enhances educational opportunities by combining resources and expertise from both the library and Pitt Digital.

Monitoring confirms the issue has been fully resolved.

If you’re someone who uses generative AI regularly, you can probably spot the signs of bad GenAI usage. Too many irrelevant emojis, too much filler, and way too many buzzwords (seriously, how many times will we be forced to delve into something before it loses all meaning?). We’re all getting used to widespread AI-generated content, as well as its unwanted side effect, AI slop.

Need to print a syllabus, a research paper, or that final draft? Pitt Print makes it easy. This essential service is available to students currently registered in classes as well as Pitt faculty. A Print Queue That Works for YouWhether you work best from your laptop in a café, your PC in a Computing Lab, or even your phone, Pitt Print has an option for you. All submitted print jobs go to your secure personal queue, where they will wait for you for up to 48 hours before being automatically deleted.

Timely updates and reboots are essential to maintain the security and integrity of the University’s network. Please take note of the following updates and guidelines in three areas related to cybersecurity:1. Install New Microsoft Patches and RebootToday Microsoft released monthly security updates that affect a wide range of products. It is crucial to promptly identify and install these updates to protect your systems from vulnerabilities. Please adhere to the following installation timelines:

The world of competitive diving demands precision, dedication, and an unyielding commitment to improvement. For the University of Pittsburgh Diving team, pushing the boundaries of performance has always been a priority. Now, thanks to an innovative collaboration, the Panthers are not just pushing boundaries in the pool, but in data analysis and athlete development as well.

Pitt Digital provides students with free access to essential software tools, including Microsoft Suite and Adobe Creative Cloud. These resources support academic work by offering programs like Word, Excel, and Photoshop for project creation and collaboration.

Pitt Digital has approved two integrated AI notetaking tools for University use: AI Notes in Teams Premium and Zoom AI Companion. These vendor-native applications enable users to create real-time meeting summaries that increase efficiency and reduce administrative burden. 

By embracing and learning to use AI tools, students, faculty, and staff can leverage them to generate innovative ideas, identify more efficient ways to accomplish tasks, and enhance their overall contributions across their field of study or work.

The Pitt Cloud Innovation Center, powered by Amazon Web Services (AWS), collaborated with the Pitt Diving team to improve operational efficiency and create automated highlight reels. Before this solution, coaches dedicated hours to reviewing practice footage, meticulously searching for individual dives. 

Pitt Digital has worked with the vendor to resolve the issue and restore full service. We continue to monitor service closely and will post additional updates to status.pitt.edu as needed.

Pitt’s residential network, MyResNet, plays a vital role in supporting the digital needs of a vibrant student community. During the previous year, MyResNet was used by more than 8,500 students living in over 35 buildings across campus, with peak usage reaching as high as 23,500 active devices. This level of demand for connectivity, concentrated in area of roughly a quarter square mile, is remarkable.

Monitoring confirms the issue has been resolved.

Pitt Digital's vendor partner, Transact, has resolved its issue that affected access to myPitt. We are working with Transact to identify the issue’s root cause and take steps to address it. We are committed to providing the best possible support to the University community and apologize for any disruptions caused by this outage. For the latest updates on known issues and planned service maintenance periods, visit status.pitt.edu. Should you encounter any other issues using services provided by Pitt Digital, please submit a ticket to the Technology Help Desk or call +1-412-624-HELP (4357).

Monitoring confirms the issue has been fully resolved.

Monitoring confirms the issue has been fully resolved.

Ready to dive into the exciting world of artificial intelligence (AI)? Pitt Digital is introducing Generative AI @ Pitt: a suite of user-tested, security-backed tools designed to propel the Pitt community into the AI age.

Monitoring confirms the issue that affected Tableau Server yesterday morning has been resolved.

Monitoring confirms the steps provided in the original notification resolve the issue.

The vendor has resolved the issue affecting Concur Travel & Expense and restored full service. Pitt IT continues to closely monitor the service and will post any additional updates to status.pitt.edu as needed.