News & Alerts

The scheduled maintenance has been completed.

The scheduled maintenance has been completed.

Good prompts matter because they can save you time, headache, and tokens — the behind-the-scenes “currency” of generative AI. While most of us have chatted with a GenAI tool, you might need some tips to level up your prompt game. Here’s everything you need to know about what makes prompts work and why getting it right is so important.

The scheduled maintenance has been completed.

Pitt Digital has taken steps to resolve the intermittent issue with Microsoft’s Windows Defender antivirus tool that was affecting the ability of some individuals to access certain University resources through PittNet VPN (GlobalProtect). Full service has been restored and Defender continues to function normally. Pitt Digital continues to closely monitor services and will post any additional updates to status.pitt.edu, as needed.

The scheduled maintenance has been completed.

The scheduled maintenance has been completed.

The scheduled maintenance has been completed.

The scheduled maintenance has been completed.

The scheduled maintenance has been completed.

Monitoring confirms the issue has been resolved.

For decades, healthcare researchers have faced a frustrating obstacle before they can even begin their work: deciphering what their data actually means. Medical records use proprietary codes that vary from hospital to hospital, requiring researchers to spend hundreds of hours manually mapping these codes to standardized formats before analysis can begin. 

The scheduled maintenance has been completed.

The scheduled maintenance has been completed.

The scheduled maintenance has been completed.

The newest Generative AI @ Pitt tool is now available to all faculty and staff with student access coming soon. Claude for Education is designed to go beyond simple answers to deepen understanding and spark learning — you know, what we do here at Pitt. 

Timely updates and reboots are essential to maintain the security and integrity of the University’s network. Please take note of the following updates and guidelines in three areas related to cybersecurity: 1. Install New Microsoft Patches and RebootToday Microsoft released monthly security updates that affect a wide range of products. It is crucial to promptly identify and install these updates to protect your systems from vulnerabilities. Please adhere to the following installation timelines:

Pitt Digital is working with the University's Office of Human Resources to implement a digital assistant on the OHR website. This chatbot helps employees by providing quick and efficient access to HR information and resources, streamlining the process of addressing inquiries and enhancing communication.

Monitoring confirms the issue has been fully resolved.

The University has launched Claude for Education for faculty and staff through a one-year partnership with Anthropic and Amazon Web Services. CIO Mark Henderson emphasized that faculty retain full authority over AI use in their courses, and Pitt Digital will continue supporting additional tools including PittGPT, Google Gemini, and Copilot. Student access will be added starting during winter recess.

The University is partnering with Interfolio to enhance faculty tenure, promotion, and review procedures. This collaboration, supported by Pitt Digital, aims to reduce administrative burdens and improve transparency, allowing faculty to focus on their academic responsibilities. Pitt Digital's involvement underscores the University's commitment to leveraging technology to streamline operations and support strategic goals in academic excellence.

Generative AI can feel like a colleague, a trusted assistant, or even a confidant. Its responses are so humanlike that it’s easy to forget you’re talking to a machine. But the truth is, unlike when you’re speaking with a real person offline, the information you provide a GenAI tool may be read by someone else, saved where you can never delete it, or even repeated to another user.It can be difficult to navigate the web of information and misinformation surrounding GenAI and how it uses your data. So, let’s bust some of the most common GenAI myths to help you chat with confidence.

Pitt Digital has resolved the intermittent issue affecting the Alteryx gallery. To access the Alteryx gallery, users must 1) be logged in to PittNet VPN, 2) use the web address https://alteryx.pitt.edu/gallery, and 3) be a member of the BI-Alteryx security group. Scheduled workflows remain unaffected by this issue. If you encounter any issues using Alteryx or other Pitt Digital services, please report them to the Technology Help Desk at +1-412-624-HELP (4357).

Monitoring confirms the issue has been resolved.

Congratulations to John Duska, Pitt's chief information security officer, on being named one of the "10 CISOs to Watch in Pittsburgh" by CISO Whisperer, a cybersecurity news and analysis publication. CISO Whisperer recognized Duska for leading security operations across one of the region's largest university systems, noting his focus on resilience, research protection, and campuswide cyber readiness supporting both academic and healthcare operations.