412-624-HELP

News & Alerts

Outages/Maintenance
Pitt Digital has worked with our vendor partner to resolve the issue that affected new logins to University services through Pitt Passport single sign-on. We are working with our vendor to identify the issue’s root cause and take steps to address it. We are committed to providing the best possible support to the University community and apologize for any disruptions caused by this outage. For the latest updates on known issues and planned service maintenance periods, visit status.pitt.edu. Should you encounter any other issues using services provided by Pitt Digital, please submit a ticket to the Technology Help Desk or call +1-412-624-HELP (4357).

Status: Resolved

PantherBytes Blog
If your calendar is dispersed across multiple spreadsheets, apps, and half-forgotten printed planners, this is your sign to consolidate your schedule with Outlook Calendar. As part of Microsoft 365 (which you get for free with your Pitt credentials, btw), you have access to your daily plans in whatever format you need. The mobile app, your web browser, and the desktop app are all available for you to check your schedule anytime, from anywhere.
Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
Boldyn Networks — Pitt Digital’s partner and vendor for MyResNet Wi-Fi — has resolved an issue it experienced that affected MyResNet Wi-Fi service earlier tonight. Full service has been restored. Pitt Digital is working with Boldyn to identify the issue’s root cause and take steps to address it. Pitt Digital is committed to providing the best possible support to the University community and apologizes for any disruptions caused by this outage, which began around 11 p.m. and ended at approximately 1:30 a.m. For the latest updates on known issues and planned service maintenance periods, visit status.pitt.edu. Should you encounter any other issues using services provided by Pitt Digital, please submit a ticket to the Technology Help Desk or call +1-412-624-HELP (4357).

Status: Resolved

Outages/Maintenance
Pitt Digital is aware of an issue that briefly affected new authentications to some Microsoft services this afternoon for approximately 30 minutes. Individuals affected by the issue may have experienced problems with new logins to services like Microsoft 365, Outlook on the Web, and Azure-related services. Individuals who were already signed in to Microsoft services were not affected. Pitt Digital has taken steps to resolve the issue and restore full service. We are working with our vendor partner to identify the root cause of the issue and take steps to address it. We continue to monitor affected services closely and will post any additional updates to status.pitt.edu.

Status: Resolved

Outages/Maintenance
Monitoring confirms the issue has been fully resolved.

Status: Resolved

Outages/Maintenance
The vendor has resolved their issue that affected access to the Online Software Store via PantherExpress earlier today. Full service has been restored.

Status: Resolved

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
Monitoring confirms the issue has been fully resolved.

Status: Resolved

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

PantherBytes Blog
You probably wouldn’t hand a stranger your wallet, share your Social Security number over the phone, or leave your front door unlocked when you leave for the day. But online, many of us take risks with our personal information that we’d never consider in real life and often without realizing it.
Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Security Alerts
Timely updates and reboots are essential to maintain the security and integrity of the University’s network. Please take note of the following updates and guidelines in three areas related to cybersecurity: 1. Install New Microsoft Patches and RebootToday Microsoft released monthly security updates that affect a wide range of products. It is crucial to promptly identify and install these updates to protect your systems from vulnerabilities. Please adhere to the following installation timelines:
Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

PantherBytes Blog
It’s the time of year when you’re probably making big plans to change your life — and we’re no exception. But our new year’s resolution doesn’t require you to overhaul your morning routine or purchase a gym membership. Instead, this year, we’re resolving to work smarter with the tools we already have.
Outages/Maintenance
Maintenance has been completed to resolve the intermittent vendor issue that affected MyResNet Wi-Fi in some Pittsburgh campus locations. Full service has been restored. We are working with Boldyn Networks — Pitt Digital’s partner and vendor for MyResNet — to identify the issue’s root cause and take steps to address it.

Status: Resolved

Outages/Maintenance
Monitoring confirms this issue has been fully resolved.

Status: Resolved

PantherBytes Blog
Whether you're heading home for the holidays, catching up with family and friends, or finally taking a well-deserved break, the last thing you want is a cybersecurity incident to ruin your time off. While you're focused on relaxing and celebrating, cybercriminals are counting on you to let your guard down. Staying safe doesn't mean you need to become a cybersecurity expert overnight. With a few simple precautions, you can protect yourself while still enjoying everything the season has to offer.
In the News
Electronic health records use proprietary reference codes that vary from hospital to hospital, creating a significant barrier for medical researchers trying to share and analyze data across institutions. Christopher Horvat, a Pitt critical care medicine professor, brought this challenge to Pitt's Cloud Innovation Center, where a team developed an AI-powered solution. The tool automatically maps proprietary codes to standard dictionaries and converts the data into a universally shareable format—potentially transforming how hospitals collaborate on research.
In the News
Pitt has announced a new Hub for AI and Data Science Leadership (HAIL), which will serve as a coordinating center to connect AI innovation currently siloed in individual classrooms and departments across the University. The hub aims to take a practical approach to making AI accessible and career-relevant for students while listening to employer workforce demands — complementing Pitt's ongoing rollout of Claude for Education.
Outages/Maintenance
Monitoring confirms the issue has been resolved.

Status: Resolved