News & Alerts

Virtually everyone who works at Pitt is connected to, if not dependent on, an elaborate digital network that — in providing myriad services via WiFi or hard-wired internet service — involves a complex infrastructure of specialized equipment and components, multiple provider contracts, and the steadily rising costs of system software licensing, maintenance and replacement costs.

Monitoring confirms the issue has been fully resolved.

As a full-time student at Pitt juggling schoolwork, my jobs, and a busy social calendar, some weeks are bound to be chaotic. I try to convince myself that just staying organized and not procrastinating is the only way to navigate this workload, but the truth is, you just have to figure out a system that works for you!

Timely updates and reboots are essential to maintain the security and integrity of the University’s network. Please take note of the following updates and guidelines in three areas related to cybersecurity:1. Install New Microsoft Patches and RebootToday Microsoft released monthly security updates that affect a wide range of products. It is crucial to promptly identify and install these updates to protect your systems from vulnerabilities. Please adhere to the following installation timelines:

Comcast has resolved their issue that affected PittNet Wi-Fi service at the Hampton Inn this evening. Full service has been restored. Pitt Digital continues to closely monitor affected services to ensure continued reliability and stability.

Pitt Digital has resolved the issue that briefly affected the ability of students to release print jobs by swiping their Pitt ID card at PittPrint stations. Full service has been restored. We continue to closely monitor the service and will post any additional updates to status.pitt.edu.

The team took advantage of Pitt Digital’s partnership with Anthropic. “Finding that signal is like finding a needle in a haystack,” Dickerson said. “We were able to use Claude so that we knew when we needed to point the antenna to hopefully catch the astronauts’ signal.”

Pitt Digital has contacted all Salesforce Marketing Cloud users about an intermittent vendor issue that affected Salesforce Marketing Cloud between 8:45 p.m. on Thursday, April 9, and 2:34 a.m. on Friday, April 10. The vendor has resolved their issue and restored full service. Pitt Digital has reviewed system logs and confirmed that all Marketing Cloud emails and journey sends scheduled during this time completed successfully. However, some automation runs scheduled during this time period may have failed. If your automation run did not complete successfully, you can re-run it manually or wait for it to complete during its next scheduled runtime. Pitt Digital continues to monitor all affected services and will post any additional updates to status.pitt.edu. Please submit a ticket to the Technology Help Desk or call +1-412-624-HELP (4357) if you have questions or need assistance with an automation run.

Graduation is almost here, and while you’ve probably thought a lot about what comes next, there’s one thing that might not have crossed your mind: What happens to my digital services?

As generative artificial intelligence (GenAI) becomes part of daily life, more people are asking: What does this mean for the planet? Maybe you’ve seen headlines about data centers consuming a lot of electricity and water.

At Pitt's March 19 town hall, CIO Mark Henderson addressed questions about the Anthropic and AWS partnership, emphasizing that the University is offering the community choices while highlighting the potential benefits as AI increasingly becomes part of daily life. Henderson explained that Anthropic was chosen for its commitment to security, transparency, and ethical AI development — positioning Pitt as a national model for responsible AI deployment in academia.

Monitoring confirms the issue has been resolved.

The commercial power provider has resolved their issue and restored power. Network service has also been restored to all affected locations.

The vendor has resolved their issue affecting Concur Travel & Expense and restored full service. Pitt Digital continues to closely monitor affected services to ensure continued reliability and stability.

When was the last time you put your phone down and didn't pick it up again for a few hours? If you're drawing a blank, you're not alone. Between classes, meetings, emails, assignments, and the ever-present pull of social media, most of us are spending more time staring at screens than ever before.

Monitoring confirms the issue has been fully resolved.

The vendor has resolved their power issue. PittNet wired and Wi-Fi services have been restored to Children's Hospital of Pittsburgh. Pitt Digital continues to closely monitor affected services and will post any additional updates to status.pitt.edu as needed.

It’s easy to overlook the clutter accumulating in your digital space, but an overabundance of stuff (even digital stuff) can make life harder. Every year, Digital Cleanup Day is a reminder to take our digital clean-up duty seriously, since a messy system can be a huge distraction.

Monitoring confirms the issue has been resolved.

Pitt Digital has taken steps to resolve an issue that briefly affected PittNet Wi-Fi service for users of PittNet VPN (GlobalProtect) for approximately ten minutes earlier this afternoon. Full service has been restored. We continue to closely monitor affected services and will post any additional updates to status.pitt.edu. If you encounter issues with PittNet Wi-Fi or PittNet VPN, please report them to the Technology Help Desk at +1-412-624-HELP (4357).

Spring is around the corner, and you may be feeling the urge to declutter and start fresh. Going paperless is a great way to do just that. It's good for your productivity and the planet.

Monitoring confirms the issue has been fully resolved.

Before healthcare researchers can analyze patient data, they face a critical obstacle: removing all protected health information (PHI) to protect patient privacy. This de-identification process isn't just a formality; it's a legal requirement for research under HIPAA.

Pitt Digital has resolved the issue that affected PittNet Wired and Wi-Fi service at Allen Hall and Thackeray Hall earlier today. Full service has been restored. We continue to closely monitor affected services to ensure continued reliability and stability.

Beginning March 15, Pitt-issued Digital Certificates will need to be renewed more frequently — existing certificates won't be affected until they’re renewed. If you manage servers, websites, or applications that use them, please note the following dates and changes: