News & Alerts

In the News
Pitt Digital is working with the University's Office of Human Resources to implement a digital assistant on the OHR website. This chatbot helps employees by providing quick and efficient access to HR information and resources, streamlining the process of addressing inquiries and enhancing communication.
Outages/Maintenance
Monitoring confirms the issue has been fully resolved.

Status: Resolved

In the News
The University has launched Claude for Education for faculty and staff through a one-year partnership with Anthropic and Amazon Web Services. CIO Mark Henderson emphasized that faculty retain full authority over AI use in their courses, and Pitt Digital will continue supporting additional tools including PittGPT, Google Gemini, and Copilot. Student access will be added starting during winter recess.
In the News
The University is partnering with Interfolio to enhance faculty tenure, promotion, and review procedures. This collaboration, supported by Pitt Digital, aims to reduce administrative burdens and improve transparency, allowing faculty to focus on their academic responsibilities. Pitt Digital's involvement underscores the University's commitment to leveraging technology to streamline operations and support strategic goals in academic excellence.
PantherBytes Blog
Generative AI can feel like a colleague, a trusted assistant, or even a confidant. Its responses are so humanlike that it’s easy to forget you’re talking to a machine. But the truth is, unlike when you’re speaking with a real person offline, the information you provide a GenAI tool may be read by someone else, saved where you can never delete it, or even repeated to another user.It can be difficult to navigate the web of information and misinformation surrounding GenAI and how it uses your data. So, let’s bust some of the most common GenAI myths to help you chat with confidence.
Outages/Maintenance
Pitt Digital has resolved the intermittent issue affecting the Alteryx gallery. To access the Alteryx gallery, users must 1) be logged in to PittNet VPN, 2) use the web address https://alteryx.pitt.edu/gallery, and 3) be a member of the BI-Alteryx security group. Scheduled workflows remain unaffected by this issue. If you encounter any issues using Alteryx or other Pitt Digital services, please report them to the Technology Help Desk at +1-412-624-HELP (4357).

Status: Resolved

Outages/Maintenance
Monitoring confirms the issue has been resolved.

Status: Resolved

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

In the News
Congratulations to John Duska, Pitt's chief information security officer, on being named one of the "10 CISOs to Watch in Pittsburgh" by CISO Whisperer, a cybersecurity news and analysis publication. CISO Whisperer recognized Duska for leading security operations across one of the region's largest university systems, noting his focus on resilience, research protection, and campuswide cyber readiness supporting both academic and healthcare operations.
PantherBytes Blog
Between finals, year-end work deadlines, gift shopping, travel planning, and everything else life throws your way, the holidays can feel less like a break and more like another project to manage. Good thing the Generative AI @ Pitt tools are expert project managers that can help make the logistical holiday chaos a little less overwhelming.
Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
Pitt Digital has resolved the intermittent issue that briefly affected PittNet Wi-Fi service earlier today for some users. Full service has been restored. We continue to monitor affected services closely and will post any additional updates to status.pitt.edu.

Status: Resolved

PantherBytes Blog
You've done all the readings. Highlighted the important parts. Took detailed notes. Then, you’re suddenly trying to squeeze in a 3 a.m. study session but your study group is sound asleep. That's where NotebookLM can help. It’s your always available study buddy that’s not like other GenAI’s.
Outages/Maintenance
Monitoring confirms that the vendor's issue has been fully resolved.

Status: Resolved

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

PantherBytes Blog
A strange side effect of generative AI is hallucinations, or when a GenAI tool confidently delivers completely made-up information. Maybe you asked for a works cited page and received citations for articles that don’t exist. Or you’re given a plausible-seeming statistic that turns out to be fake. Whatever way these hallucinations come up, it can be hard to tell what’s true and what’s a believable lie.
Outages/Maintenance
Monitoring confirms the issue has been resolved.

Status: Resolved

Security Alerts
Timely updates and reboots are essential to maintain the security and integrity of the University’s network. Please take note of the following updates and guidelines in three areas related to cybersecurity: 1. Install New Microsoft Patches and RebootToday Microsoft released monthly security updates that affect a wide range of products. It is crucial to promptly identify and install these updates to protect your systems from vulnerabilities. Please adhere to the following installation timelines:
Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
Monitoring confirms the issue has been resolved.

Status: Resolved

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed