412-624-HELP

News & Alerts

Outages/Maintenance
Monitoring confirms that the issue that affected Claude for Education earlier today has been fully resolved.

Status: Resolved

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
Monitoring confirms the issue is fully resolved. Full service has been restored.

Status: Resolved

Outages/Maintenance
Document Management (Perceptive Content) is getting a modernized full-text search and improved user experience. The service will be unavailable from Friday, May 15, at 5 p.m., through Monday, May 18, at 8 a.m., while the vendor performs an extended upgrade.  

Status: Scheduled

PantherBytes Blog
If you’re a person with an email address, you’ve probably received a phishing scam. And while there are plenty of obvious signs to watch out for, modern scams have evolved to be even trickier than their typo-ridden predecessors.
Outages/Maintenance
Pitt Digital has resolved the issue and restored full service. We continue to closely monitor the affected service to ensure continued stability and reliability.

Status: Resolved

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

In the News
Virtually everyone who works at Pitt is connected to, if not dependent on, an elaborate digital network that — in providing myriad services via WiFi or hard-wired internet service — involves a complex infrastructure of specialized equipment and components, multiple provider contracts, and the steadily rising costs of system software licensing, maintenance and replacement costs.
Outages/Maintenance
Monitoring confirms the issue has been fully resolved.

Status: Resolved

PantherBytes Blog
As a full-time student at Pitt juggling schoolwork, my jobs, and a busy social calendar, some weeks are bound to be chaotic. I try to convince myself that just staying organized and not procrastinating is the only way to navigate this workload, but the truth is, you just have to figure out a system that works for you!
Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Security Alerts
Timely updates and reboots are essential to maintain the security and integrity of the University’s network. Please take note of the following updates and guidelines in three areas related to cybersecurity:1. Install New Microsoft Patches and RebootToday Microsoft released monthly security updates that affect a wide range of products. It is crucial to promptly identify and install these updates to protect your systems from vulnerabilities. Please adhere to the following installation timelines:
Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
Comcast has resolved their issue that affected PittNet Wi-Fi service at the Hampton Inn this evening. Full service has been restored. Pitt Digital continues to closely monitor affected services to ensure continued reliability and stability.

Status: Resolved

Outages/Maintenance
Pitt Digital has resolved the issue that briefly affected the ability of students to release print jobs by swiping their Pitt ID card at PittPrint stations. Full service has been restored. We continue to closely monitor the service and will post any additional updates to status.pitt.edu.

Status: Resolved

In the News
The team took advantage of Pitt Digital’s partnership with Anthropic. “Finding that signal is like finding a needle in a haystack,” Dickerson said. “We were able to use Claude so that we knew when we needed to point the antenna to hopefully catch the astronauts’ signal.”
Outages/Maintenance
Pitt Digital has contacted all Salesforce Marketing Cloud users about an intermittent vendor issue that affected Salesforce Marketing Cloud between 8:45 p.m. on Thursday, April 9, and 2:34 a.m. on Friday, April 10. The vendor has resolved their issue and restored full service. Pitt Digital has reviewed system logs and confirmed that all Marketing Cloud emails and journey sends scheduled during this time completed successfully. However, some automation runs scheduled during this time period may have failed. If your automation run did not complete successfully, you can re-run it manually or wait for it to complete during its next scheduled runtime. Pitt Digital continues to monitor all affected services and will post any additional updates to status.pitt.edu. Please submit a ticket to the Technology Help Desk or call +1-412-624-HELP (4357) if you have questions or need assistance with an automation run.

Status: Resolved

PantherBytes Blog
Graduation is almost here, and while you’ve probably thought a lot about what comes next, there’s one thing that might not have crossed your mind: What happens to my digital services?
Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

PantherBytes Blog
As generative artificial intelligence (GenAI) becomes part of daily life, more people are asking: What does this mean for the planet? Maybe you’ve seen headlines about data centers consuming a lot of electricity and water.
Outages/Maintenance
The scheduled maintenance has been completed.

Status: Completed

In the News
At Pitt's March 19 town hall, CIO Mark Henderson addressed questions about the Anthropic and AWS partnership, emphasizing that the University is offering the community choices while highlighting the potential benefits as AI increasingly becomes part of daily life. Henderson explained that Anthropic was chosen for its commitment to security, transparency, and ethical AI development — positioning Pitt as a national model for responsible AI deployment in academia.