News & Alerts

Anthropic has resolved the issue that affected Claude for Education earlier this morning and restored full service. Pitt Digital continues to closely monitor services to ensure continued reliability and stability.

Here's something that might surprise you: Some of the most useful features built into your Microsoft 365 apps have been hiding in plain sight — originally designed with accessibility in mind, but helpful for everybody. By understanding (and using) the accessibility tools available to you, you’ll not only be better equipped to help others, but also may find a few that can change your digital experience.

For organizations that rely on survey data to make decisions, the path from raw responses to actionable insight has always been frustratingly slow. Analysts often need to navigate multiple tools, wait on pre-processed dashboards, or depend on staff to manually interpret results, a workflow that limits agility and delays understanding and acting on the data.

The scheduled maintenance has been completed.

The issue that affected PittNet wired and Wi-Fi service to Holland Hall, Panther Central, and the University Store on Fifth has been resolved. Full service has been restored. Pitt Digital continues to closely monitor affected services to ensure continued reliability and stability.

The scheduled maintenance has been completed.

It’s time for a little digital housekeeping. Files, emails, and tabs can pile up fast, so it’s always a good idea to set aside some time to “redd up” (that's Pittsburghese for “tidy up”) your digital space. Here are a few simple ways to get started.

Pitt Digital is aware of a power issue that affected PittNet Wi-Fi and wired service to Holland Hall, Panther Central, and the University Store on Fifth between approximately 6:05 and 6:35 p.m. this evening. Pitt Digital worked with our partners to restore service and is closely monitoring all affected services to ensure their continued stability and reliability. Any additional updates will be posted to status.pitt.edu as needed.

The scheduled maintenance has been completed.

Pitt is proactively providing its community with access to a variety of AI tools and resources to enhance research, learning, and productivity, while also educating users on the proper and ethical use of these transformative technologies. As AI continues to advance rapidly, universities like Pitt are working to empower their faculty, staff, and students to leverage these powerful tools while mitigating potential risks.

Pitt is expanding student access to Claude for Education as part of Generative AI @ Pitt, a Pitt Digital initiative providing students, faculty, and staff with secure, vetted generative AI tools for teaching, learning, research, and administrative work. Rather than requiring a single platform, the University is offering multiple options — including Claude for Education, Google Gemini, Google NotebookLM, Microsoft 365 Copilot Chat, and PittGPT — to give the Pitt community flexibility while ensuring consistent privacy and data protections.

Did you know that your student technology account can get you way more than just email and Wi-Fi? Pitt students can access tools, software, and services worth more than $2,500 in retail value! If that’s news to you, here are some of the tech perks that can make your student life a whole lot easier.

Timely updates and reboots are essential to maintain the security and integrity of the University’s network. Please take note of the following updates and guidelines in three areas related to cybersecurity: 1. Install New Microsoft Patches and RebootToday Microsoft released monthly security updates that affect a wide range of products. It is crucial to promptly identify and install these updates to protect your systems from vulnerabilities. Please adhere to the following installation timelines:

The scheduled maintenance has been completed.

Pitt Digital has worked with the vendor to resolve the issue and restore full service. We continue to closely monitor the service to ensure stability and will post any additional updates to status.pitt.edu.

Pitt is setting a national precedent for AI in higher education through its partnership with Anthropic and Amazon Web Services, which provides students, faculty, and staff with access to Claude for Education. Pitt is the first university to embed the platform into its own AWS cloud infrastructure, enabling the University to build custom, secure applications at an institutional scale. Claude for Education uses Socratic questioning to help students reach solutions on their own and can support work across disciplines—from humanities research to data analysis to health sciences. 

Back in 2021, we discovered Microsoft Sway and were amazed by its ability to transform our presentations. Its dynamic design engine and narrative storytelling power were revolutionary, especially compared to our mediocre-at-best design skills in PowerPoint. But a lot has changed in the past four years. Namely, PowerPoint is now equipped with Microsoft 365 Copilot Chat, bringing AI-powered design and content assistance into the mix. So, can Sway still amaze in the AI era?

The scheduled maintenance has been completed.

Monitoring confirms the issue has been fully resolved.

Due to an unforeseen vendor issue, this maintenance has been cancelled.

Effective Feb. 11, Pitt Digital is updating the requirements for University Computing Account passwords to better protect the Pitt community and align with security best practices. With the new 15-character minimum, we encourage you to think of your password as a passphrase—a memorable sequence of words that's easier to remember than a traditional password. Key changes:

The scheduled maintenance has been completed.

Pitt Digital has worked with our vendor partner to resolve the issue that affected new logins to University services through Pitt Passport single sign-on. We are working with our vendor to identify the issue’s root cause and take steps to address it. We are committed to providing the best possible support to the University community and apologize for any disruptions caused by this outage. For the latest updates on known issues and planned service maintenance periods, visit status.pitt.edu. Should you encounter any other issues using services provided by Pitt Digital, please submit a ticket to the Technology Help Desk or call +1-412-624-HELP (4357).

If your calendar is dispersed across multiple spreadsheets, apps, and half-forgotten printed planners, this is your sign to consolidate your schedule with Outlook Calendar. As part of Microsoft 365 (which you get for free with your Pitt credentials, btw), you have access to your daily plans in whatever format you need. The mobile app, your web browser, and the desktop app are all available for you to check your schedule anytime, from anywhere.

The scheduled maintenance has been completed.